All our products are handmade with love, stitch by stitch, and we strive to provide our customers with chalkbags of the highest quality. As our products are handmade, some small defects are inevitable and we seek your kind understanding. Please note that all purchases are non-refundable and non-exchangeable. However, should there be a significant product defect, please inform us and we will see if anything can be done on our end.

Please note that shipping charges varies for overseas shipping. Please contact us for further information. For local pick-ups, we offer pick-ups from three climbing gyms in Singapore – Upside Boulders, Climb Central, and Gorilla Climbing Gym. Local pick-up timings are subject to our availability. Please understand if your preferred date/time may not be possible for us.

We are unable to provide tax relief for customers who wish to donate to our current beneficiary. All donations are made on a trust basis, and we seek your understanding on this matter.

Thank you for supporting Chalk’em Up! 🙂